Interpersonal Skills

Assertive and Conflict Resolution

This workshop is a comprehensive two-day program designed to equip participants with assertiveness and effective communication skills for resolving workplace conflicts. Conflict in the workplace can be complex, but the resolution can be simplified through assertive and respectful communication. This workshop will provide participants with practical tools and techniques to be assertive without being aggressive, enabling them to stand up for themselves while maintaining positive working relationships. Participants will also learn how to effectively communicate with individuals of different personality types and behaviors, making conflict resolution smoother and more successful.

Target Audience:

Professionals at all levels who encounter conflicts in the workplace.

Managers, team leaders, and supervisors responsible for managing and resolving conflicts within their teams.

Individuals interested in improving their communication, assertiveness, and conflict resolution skills.